Privacy Policy

At Floton LED, we take your privacy seriously. To protect your personal information, we do not store credit card data on our system. Additionally, we ensure that all packages are shipped discreetly, unless you explicitly request otherwise.

How We Protect Your Data:

We prioritize the security of your personal information both online and in-store. To safeguard your details, we implement strict security measures and control access to your data. We use encryption technology such as Secure Sockets Layer (SSL) to protect your personal information during data transmission. SSL ensures that information such as your name, address, and credit card details remain secure when submitted through our website.

Information We Collect:

To enhance your shopping experience, we use cookies and automated tools to gather information. Cookies help save data on your device and allow us to personalize your experience. The data collected may include your IP address, browser type, device details, referring URLs, and your interactions with our website. This data helps us offer you customized products and promotions. We also use Google Analytics to analyze website traffic and improve our services.

We may collect the following personal information:

  • Name
  • Contact information (email address)
  • Demographic details (e.g., postcode, preferences)
  • Information relevant to surveys and offers

How We Use Your Information:

We use the information we gather for the following purposes:

  • Internal record-keeping
  • Service improvement: We may use your data to enhance our products and services.
  • Personalized marketing: With your consent, we may send promotional emails about new products, offers, and relevant updates.
  • Customer research: We may contact you for market research, using your email, phone, or mail, to understand your preferences better.
  • Personalization: Your data helps us tailor our website to suit your interests.

We will not sell or trade your personal information to third parties. However, trusted partners who assist in running our business and providing services may have access to your data, provided they maintain confidentiality.

Security:

We are committed to keeping your information secure. We have implemented robust physical, electronic, and managerial measures to prevent unauthorized access, disclosure, or alteration of your data.

How We Use Cookies:

Cookies are small files that are placed on your device when you visit our website. They help us analyze traffic, identify which pages you visit, and improve the website experience. Cookies also allow us to personalize content and remember your preferences.

You can choose to accept or decline cookies. While most browsers automatically accept them, you can modify your browser settings to decline cookies. However, declining cookies may limit some features on the site.

Links to Other Websites:

Our website may contain links to external sites. Once you leave our website, we have no control over the privacy practices of those sites. We recommend reviewing the privacy policies of any external website to ensure your data is protected.

Controlling Your Personal Information:

You can control how your personal information is used in the following ways:

  • When prompted to fill out a form, you can choose not to provide information for direct marketing.
  • If you have previously consented to receive marketing materials, you can withdraw consent by emailing us at info@flotonled.com.
  • We will not sell or lease your personal information to third parties unless required by law or with your consent. We may use your information to send you offers from third parties, but only if you opt-in.

If you believe any information we hold about you is incorrect, please email us at info@flotonled.com, and we will promptly correct it.

Third-Party Services:

Floton LED uses Google AdWords for conversion tracking. Rest assured, no personal information is shared with Google; only data confirming that a purchase was made is used for tracking purposes.